PAYMENT AND DELIVERY 

1) By Bank Transfer or EFT (Electronic Funds Transfer)

You can make any of our Garanti Bank and İşbank accounts (TL).

 2) With your credit cards on our site

You can take advantage of our online single payment or online installment opportunities for all kinds of credit cards. In your online payments, the amount will be withdrawn from your credit card at the end of your order. Refunds to your credit card will be made within 5 working days in order cancellations due to possible order cancellation or stock problems.

 3) Order Price Refund

In case of cancellation of your orders for possible reasons; Yağmur Yıldırım Fhurn Interior Architecture Studio Company will refund the product price to your account and/or credit card within five working days. However, you must report your bank account information and/or credit card information accurately and completely to the financial authorities of our company.

 4) Delivery

If the products you have ordered are in stock, 10  We try to deliver the cargo between 30 days and 30 days. For products that take time to deliver, the cargo delivery time is 30 working days as stated in the product details. You will be informed in case of possible delayed delivery.

In order for the product to be delivered without delay, please state the address of your current location as the delivery address.

Your requests will be processed to be prepared according to the delivery type you have determined at the end of the order. Products delivered to Istanbul from our Istanbul-based company will be sent free of charge by our own transport team. Deliveries outside of Istanbul will be carried out by Horoz Logistics. The determined delivery amount will be borne by the Buyer.

You can discuss different delivery terms by consulting our customer representative. 

Contact : +90 544 107 15 81 

Mail : contact@fhurn.com

 

5) Payment Tracking

If the system in question cannot perform the transaction due to any problem, our visitor is informed of this situation as a result of the payment page.

In case of any error at the specified address, a connection is made with the orderer regarding the order that cannot be delivered.

The validity of the e-mail address specified by our visitor is confirmed by the automatic e-mail sent after the order is transferred.

We have a responsibility to the bank, where we use the credit card system, as well as the customer, for the realization of the delivery.

 

Please be carefull!

Open and check the packages that you think were damaged during shipment in front of the company representative from whom you received them. If you think that there is any damage to the product, do not take delivery of the product by keeping a record with the cargo company.

After the product is received, it is accepted that the cargo company has fully fulfilled its duty.

If the product is damaged: Submit the report you have prepared to contact@fhurn.com as soon as possible.

If you perform these operations, we will start working on your package and ensure that the delivery is repeated as soon as possible.

If you briefly explain why you want to return the product in this e-mail, you will help us in our work on the product.